| |||||||||||||||||||||||
Common Problems Most people think that their insurance company will take care of everything, only to discover "problems" with their claims. Often their policy gives their insurance company permission to use imitation parts. Avoid this problem by reading and understanding your policy before you have a claim. Call your agent and ask to have it reviewed with you. Contact us with your questions. We've likely dealt with your company and are familiar with their claims practices. There are a number of excellent insurance companies and agents that settle claims quickly and fairly, with their client's concerns and safety in mind. Problem #2: Making Decisions on Your Vehicle Repair Most people are not prepared for an accident and are quickly "forced" into making decisions regarding their vehicle repair. If you were involved in a collision right now, would you know what needs to be done or would you rely on your insurance agent to handle all the details? Become educated in the claims process. Know your rights. The safety of your family and resale value of your vehicle depends upon the choices you make at this critical time. Please call or e-mail us with any questions you may have. We'll be glad to answer them and help you be better prepared in the event an accident occurs. Problem #3: Allowing The Insurance Company to Make Your Decisions After an accident, many people incorrectly assume that the insurance company "calls the shots" when it comes to the repair of their vehicle. Just because the insurance company is paying the bill, doesn't give them the right to select the repair shop and dictate repair quality. Always remember: it's your car, and your choice. You've paid your premiums; it's the insurance company's job to fulfill their obligations under your policy. When it comes to the repair of your vehicle, you make the decisions. Read your policy. Be certain you haven't signed anything that confines the decisions you need to make to protect your investment. Contact us if you would like to know which insurance companies settle your claims without hassle and which ones routinely shortcut repairs and attempt to steer you to shops on "their list." | |||||||||||||||||||||||
| |||||||||||||||||||||||
